We Support Your Business

Providing custom software solutions, technical and administrative services that meet your exact demands.

Administrative Services

Running a growing business can be stressful. If you're looking for someone to make your day-to-day operations run a little smoother, External Resources has your answer… read more below.

Administrative Services

We understand that projects shift, employees leave, problems arise, and businesses change. This is where External Resources comes in. Our team provides businesses with the solutions they need to meet their goals and manage everyday transactions.

Office Support Services

We understand that projects shift, employees leave, problems arise, and businesses change. This is where External Resources comes in. We provide businesses the assets they need to meet business goals, keep the operation running smoothly, and help staff stay motivated and moving forward. Our office support services help your business get on track and accelerate forward.

Purchasing

We are able to help you with vendors on pricing, complete any set up paperwork, issue purchase orders, follow up on delivery timing, and logistics. An entire end to end process that is time tested.

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Accounting

External Resources is your full service accounting department, saving you time and money! Accounting services include accounts receivable, accounts payable, bank reconciliations, month end close, and financial statements.

External Resources' full accounting services include:

Accounts Payable
- Receive invoices
- Verify costs/pricing on invoices
- Enter in accounting system
- Process payments
Accounts Receivable
- Verify pricing
- Create invoice
- Send invoice to customer
- Process payment when received
Process Chargeback Disputes
- Verify credit/chargeback
Collections
- Run reports on daily basis
- Contact customers regarding late payments
Month End
- Request inventory quantities from all warehouses
- Reconcile inventory discrepancies
- Post billing documents
- Reconcile bank accounts
- Reconcile credit cards
- Provide month end reports

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Sales & AR

We can assist you with receiving sales and purchase orders manually or via EDI, researching and processing credit memos, invoicing and following up on payments from your customers. We will provide weekly sales reports tailored specifically for your unique needs. We can also streamline your sales process by setting up EDI between your accounting software and customers.

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Vendor Certifications

We work with manufacturing companies to fill out paperwork, process annual renewal paperwork, and keep track of all certifications and verify that nothing has expired or needs an update. We can assist you in acquiring certifications or licensing you need to run your business, including resale certificates, organic certification, non-GMO certification, kosher certification, and state licensing.

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Reporting

Providing the reports you need to have a clear view of your company, including past, present, and future sales, cost of goods sold, expense monitoring, and any other custom reporting you need. Reporting services include weekly inventory reports, weekly cash needs summary, and monthly financial statements.

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Inventory Management

We can help you track raw materials and finished goods by lot number or expiration date. We are capable of receiving and transferring inventory, handling shipping and other logistics for customer orders, and will provide a weekly inventory report showing locations, lot numbers, and expiration dates.

Inventory Management services include:

Daily Inventory Management
- Verify this as orders are processed
- Inform owner or direct point of contact when inventory quantities are low
- Transfer inventory between warehouses as needed
Track Product by Lot Number or Expiration
- Enter quantities lot numbers when production is ran
- Verify with warehouses that lot numbers have been recorded correctly
- Verify lot numbers have been noted on all shipments
- Enter lot numbers on sales orders
Receive, Transfer and Ship Product

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Logistics

When you work with External Resources, you can be confident that your shipping process is running as efficiently as possible. We can help you manage all aspects of your Logistics.

Logistics services include:

If Customer Picks up the Order:
- Send release to the warehouse
  - Order is received
  - Verify quantity is available
  - Sales order is created
  - Release sent to warehouse
- Receive and process all BOLs
  - Order is delivered
  - BOL is received (if not received, one is requested)
- Verify quantities shipped
  - Compare to quantity ordered
If Vendor Responsible for Delivery:
- Quote transportation costs for all shipments
  - Contact transportation companies for quotes
- Track shipments from warehouse
  - Verify pick-up and delivery dates and times
  - If order will be delivered early or late, inform customer

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Miscellaneous

From your biggest challenges to your most time-consuming daily tasks, our team can help you tackle a wide range of administrative challenges. These services go beyond those listed above to help you in your day-to-day operations.

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